Information Technology Professional Resume

OBJECTIVE:
 

A leadership position encompassing expertise in technology and training.
 

-        Supervision
-        Team Building
-        Strategic Planning
-        Training

-        Network Administration
-        Documentation
-        Web Development
-        International Experiences

-        Troubleshooting
-        Creative Report Writing
-        Policy Development
-        Process Improvement

Achievements:

• Developed an Internet café and a vocational computer lab for a not-for-profit organization in Africa
   

• Managed computer expenditures for computer labs and academic computing.  Came in under budget all three years.
   

• Researched and implemented reports and reporting solutions for heads of various departments to meet demonstrated business needs in alignment with corporate goals.
   

• Directed successful redesigns and launches of various corporate intranet web sites to improve accessibility.  Resulted in increased effectiveness in communication for the local diversity council, human resources, recognition team, and the local council for employees with disabilities.
   

• Transformed a group of “rogue users” into a group for computer “power users” with a civil service agency.  Turned around the focus of the group from pulling away from established computer standards to contributing to the best practices of the location.  
   

• Led a team of students on a learning excursion to India and Bangladesh for university credit.  Expanded students’ cultural and linguistic horizons to prepare for future opportunities in international careers.
   

• Established a written strategy for aggressively addressing the computer deficiencies of a private university.  Resulted in computer lab upgrades, computer purchases for faculty, and a computer-equipped classroom.
   

• Created 100-page systems analysis describing the computer system for a not-for-profit child sponsorship organization in India to track child sponsorship activities.  Resulted in developing major improvement of the existing operation.
   

• Organized a developing local area network for a civil service agency to allow employees to e-mail one another across disparate platforms more easily.  Saved time and effort by implementing new standards to communicate with large numbers of employees.
   

• Supported a joint effort with management and quality assurance unit to streamline operations, saving the business tens of thousands of dollars.
   

• Developed, enhanced, and taught a series of computer instruction courses for employees of a cartographic organization.  Contributed to the ability of the organization to communicate electronically and to convert to digital mapping systems.
   

• Recommended needed computer equipment and prepared budget estimates for a civil service agency.  Installed equipment resulting in decreased downtime for payroll and other applications.
   

• Interviewed directors of various departments of an overseas benevolence organization to determine how the computer department could better service agency needs.  Resulted in computer server upgrades, improved operations, and a new computer department head.
   

• Simplified old FORTRAN code for a civil service agency to prepare for code maintenance cycles.  Created more structured and better-documented code to allow the agency to manage future code changes more easily.

Experience:

North Central University
     Director of Academic Computer Technology
     Senior Analyst, Information Technology 

1999 - 2009

Honeywell
     Intranet Developer

1997 - 1998

Alternative Resources Corporation
(Clients:  GTE, SARASOTA MEMORIAL HOSPITAL)
     Network and PC Specialist

1996 - 1997

Professional Services USA
     Technical Recruiter

1996

Mission of Mercy
     Systems Analyst

1995

U.S. Geological Survey
     Network Administrator

1991 - 1995

1991

University of Missouri-Rolla
     Graduate Research and Teaching Assistant

1990 - 1991

Education:

Evangel University
     Bachelor of Arts, Computer Science

 1990

Technical Training:

-        Microsoft Windows Vista
-        Microsoft Windows XP
-        Microsoft Office 2007: Access, Excel, Outlook, PowerPoint, Publisher, Word
-        Microsoft SQL Server Management Studio 2005
-        Microsoft Visual Studio 2005
-        Sybase InfoMaker 9
-        Sybase PowerBuilder 9
-        Crystal Reports
-        Jenzabar QX Degree Audit
-        Jenzabar QX FundAl
-        Jenzabar QX Pay (payroll)
-        Jenzabar QX Student
-        Voyager (integrated library information system)
-        Oracle database
-        Microsoft SQL Server 2000 Administration
-        Microsoft Exchange 2000
-        Microsoft Windows 2000 Directory Services
-        Microsoft Windows 2000 Network Infrastructure
-        Microsoft Windows 2000 Professional and Server
-        Microsoft Windows 2000 Network and Operating System Essentials
-        CompTIA, A+ Certification
-        Microsoft NT Networking, Workstation, and Server 
-        Microsoft FrontPage (web development)
-        JavaScript
-        Data General Unix (DGUX)
-        Banyan Vines Administration I & II
-        Banyan Vines Gateways
-        Computer Languages:  Assembly, awk, C, C++, Cobol, CSS, Fortran, HTML, JavaScript, Pascal, SQL, Unix shells (bsh, csh, ksh, sh), Windows batch/command files